Home » Cookie and Privacy Policy

Cookies are small text files which can be transferred to your computer or mobile when you visit a website or app.

We use them to:

  • Remember information about you, so you don’t have to give it to us again.
  • Keep you signed in, even on different devices across all COCO properties and 3rd party services which require a COCO sign in.
  • Help us understand how people are using our services, so we can make them better.
  • To deliver advertising to websites across the world.
  • Help us personalise all COCO interfaces and experiences to you by remembering your preferences and settings. And your progress, across your network settings, data usage, app usage, device usage within a COCO network (COCONet).
  • To find out if our emails have been read and if you find them useful.
  • To find out if our emails have been read and if you find them useful.

There are different types of cookies:

First-party cookies

These cookies are set by the website you’re visiting. And only that website can read them.

Third-party cookies

These cookies are set by someone other than the owner of the website you’re visiting. Some COCO web pages may also contain content from other sites like YouTube or Flickr, which may set their own cookies. Also, if you share a link to a COCO page, the service you share it on (for example, Facebook) may set a cookie on your browser. We have no control over third-party cookies – you can turn them off, but not through us.

Session cookies

These cookies only last as long as your online session. They disappear from your computer or device when you close your browser (like Internet Explorer or Safari).

Persistent cookies

These cookies stay on your computer or device after your browser has been closed and last for a time specified in the cookie. We use persistent cookies when we need to know who you are for more than one browsing session. For example, we use them to remember your preferences for the next time you visit.

Strictly necessary cookies

These cookies let you use all the different parts of the COCO website. Without them, services that you’ve asked for can’t be provided. Also, as a public service, we collect data from you to help us understand how people are using any of COCO’s properties, so we can make it better. We sometimes get other companies to analyse how people are using COCO properties such as the website, apps, service portal and so on.

Some examples of how we use these cookies are:

  • When you sign in to any of COCO’s properties
  • Remembering security settings that affect access to certain content, for example, any parental controls
  • Collecting information on which web pages visitors go to most often so we can improve our online services

Performance cookies

These help us make sure that the website is working properly and fix any errors. And they let us try out different ideas.

Advertising cookies

Some websites use advertising networks to show you our ads on specially targeted adverts when you visit. These networks may also be able to track your browsing across different sites. However, for this purpose, we don’t track your browsing activity.